Comet Suite Blog (updates and tips)

Facebook Connection/Page Error Message Enhancement

September 30, 20221 min read

Hello, it's Melanie from the dev team with a quick update for you regarding Facebook pages being added to your account. You may notice an error message will occur.

If you attempt to add a Facebook page to your account, but you already have that Facebook page added to a different account. Here is an example on the screen of what error message you may see in the top here you would select from the dropdown to choose the Facebook page that you want to add and then you'll see this error message that shows right here where this red box is that the account is already connected to another location or another account within the system and then here a little bit farther down. You'll see the name of that other account or location as it's also called within the system. So make sure that you only are connecting the Facebook page to One account. If you need to disconnect it from an old account or a different account also known as a location you can do that, but just want to make sure that you notice this error message that you may see if you attempt to connect a Facebook page that is already connected somewhere else within the system. That's all for now, and I'll be back with more updates soon. Thanks.

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